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Help Center & FAQ's
Answers to common questions. Can't find what you need? Contact our editorial office.
Submitting
How do I submit a manuscript?
Choose a journal, sign in (or register and verify your email), link your ORCID, and follow the guided submission wizard. You can save and resume at any time.
What file formats do you accept?
Manuscripts in DOCX, PDF, or LaTeX, plus figures, tables, and supplementary files. Each journal lists specifics in its author instructions.
Can I track my submission?
Yes — your dashboard shows a live status timeline for every submission.
Peer review
What review models do you use?
Journals use single-blind, double-blind, open, or post-publication review; each journal states its model.
How long does review take?
Timelines vary by journal; we track and publish typical times and send reminders to keep things moving.
Fees & waivers
Is there a fee?
Open-access publication may involve an article processing charge (APC), shown transparently on each journal's page. Some journals have no APC.
Are waivers available?
Yes — full or partial waivers for authors with financial need and for eligible countries. Requests are assessed independently of editorial decisions.
Does paying affect acceptance?
No. Editorial decisions are made on merit alone; fees apply only after acceptance.
After publication
Will my article have a DOI?
Yes — every published article receives a persistent DOI.
How are corrections handled?
We publish linked corrections, expressions of concern, or retractions transparently, following COPE. Corrections · Retractions
How do I cite or export?
Use the "Cite" button on any article for formatted citations and BibTeX/RIS/CSL exports.
Accounts & ORCID
Why link ORCID?
It verifies your identity, streamlines submission, and credits your work and reviews.
I forgot my password.
Use "Forgot password" on the sign-in page to reset securely.
Still need help? Contact us.
